- What is the best way to contact Patterson Heating and A/C?
Simply fill out one of the schedule service forms located throughout our website or call (704) 288-4535.
- How do I know if I need to schedule a service call for my heating or air conditioning system?
- Is there a charge for Patterson to come out to my house?
Typically yes for service, we charge a diagnostic fee to dispatch a technician to your home, but check out our current Special Offers for any current coupons. If you are interested in a comfort consultant discussing new home comfort system options; those appointments are free of charge.
- What brands of equipment does Patterson service and sell?
Our service technicians are trained to service and repair any brand of heating and air conditioning equipment. We typically stick to one or two major brands for new installations, because of the level of service we receive from the brand’s manufacturer or distributor.
- Do I really need to do regular maintenance on my home’s heating and cooling system?
The answer is Yes! It’s just like your automobile; it requires regular oil changes and tune-ups. You would not drive you automobile for 50,000 miles without changing the oil or rotating the tires would you? To learn more about our semi-annual maintenance plans learn more about our Comfort Guard Protection service plans.
- What does the term SEER mean?
The SEER rating of a unit is the cooling output during a typical cooling-season divided by the total electric energy input during the same period. The higher the unit’s SEER rating the more energy efficient it is. Just remember that SEER is seasonal, so it has no effect on energy savings during the heating season. The heating performance of your hvac system is just as important as the cooling performance.
- What does the term HSPF mean?
(Heating Seasonal Performance Factor)HSPF is specifically used to measure the efficiency of air source heat pumps. It measures how efficient your heat pump performs during the heating season, just like SEER measures cooling performance. In the Charlotte area, a heat pump with a high HSPF can save you more money on your utility bills than a a system with a high SEER rating and lower HSPF rating.
- What does the term AFUE mean?
Annual Fuel Utilization Efficiency, which is a thermal efficiency measure of combustion equipment like gas furnaces, boilers, and water heaters. The higher the AFUE of the appliance the more efficient it is the operate.
- Changes in the Regional HVAC Efficiency Standards for 2015, what are they?
The government has mandated an increase from 13 SEER to 14 SEER on January 1, 2015 in our region. Also, the HSPF minimum will increase from 7.7 to 8.2 HSPF in our region for heat pumps.